Open Position at Triple C Housing: General service Coordinator

Are you passionate about making a difference in your community? Triple C Housing is excited to announce an opportunity to join our dedicated team as a General Services Coordinator. If you’re organized, solution-oriented, and committed to supporting a mission-driven organization, this position might be perfect for you! Click here for the full job description and responsibilities and discover how you can contribute to our mission of care, community, and choice.

Overview
The General Service Coordinator (GSC) in consultation with the Property Manager, works closely with the residents create a sense of community at the development(s), while building links to the broader community and community agencies. To accomplish this the SC will provide oversight and coordination of resident health and wellness activities for the assigned development(s). More specific activities may be stipulated under the Memorandum of Understanding with the developer but at a minimum general services will include health and wellness programming and financial literacy. Minor case management services may also be required for residents who require more assistance that this programming can provide. The SCwill also be responsible for linkages to local resources including job fairs, municipal support, food pantry, educational programs, etc. to enrich the lives of individuals and families at the development(s).

To coordinate these linkages, the SC will conduct a needs assessment for the residents of the development(s). The developer may also have preferences to serve certain populations, such as Veterans, homeless individuals, domestic violence survivors, etc. The SC must be flexible in connecting with resources that are more specific to the needs of the populations served. The SC should also be able to identify those residents that may have more special needs than what is provided in general services above and should be comfortable making a referral to Triple C’s Community Support Services or alternative Community Support Services agencies outside of Triple C’s catchment area for more appropriate service delivery that best meets their level of care.

If community space exists at the development(s), the SC may work with community partners to provide programming to the residents on-site. Since there are properties that receive Generic Supportive Services that are not located in a communal building structure, programming may have to occur at alternative locations. To fulfill these duties, the SC needs to be flexible in traveling throughout multiple NJ Counties and should be prepared to work some nights and weekends as required for planned programs.

Responsibilities

• Assists in Wellness Program components, including but not limited to: Fitness, Nutrition, Mental Health supports, Physical Therapy and Occupational Therapy, Meals on Wheels, Food Security Programs, Home Healthcare, Cultural Arts and Diversity programming, computer learning, socialization and other programming specific to the residential community. Completes monthly reports on programming and activities, families outreached, and posts calendars and newsletters.
• Prepares and submits all required, monthly, annual and semi-annual supportive services reports to funders when required, and serves as the liaison for support services during all audits.
• Assists with the start-up activities necessary to establish the general services at the specific development(s).
• Conducts general assessments of resident/family needs (i.e. self-sufficiency and wellness) to guide referrals and may coordinate onsite or external programming.
• Develops programming that addresses self-sufficiency issues such as Financial Literacy programming (Money Management/Budgeting), Rent-Arrears resources, housing stability resources, Parenting skills/support and connections to childcare and resources, Job Readiness, Nutrition & Fitness, and Youth activities/engagement, or any other specific requirements as per individual MOU’s, etc.
• Develops partnerships with community agencies and resources to provide low-income individuals with linkages they need such as food pantry, personal belongings, housing needs, etc.
• Obtains and vets referrals from community based housing authorities to fill vacant special needs units within properties.
• Works directly with Property Manager to educate and connect residents with resources to address recurring lease violations including late rent, housekeeping, hoarding, noise complaints, illegal activity and issues with unauthorized occupants.
• Assesses and recommends solutions to resolve resident issues impacting their personal life, health and well-being, and refers residents to suitable community services, resources and Entitlement Programs as appropriate.
• Foster an active and collaborative relationship with local government, non-profit agencies, social service agencies/providers, residents, communities and outreach programs.
• Meets with the Resident Block/Neighborhood Watch representatives (if applicable) on a regular basis to review site issues and review any coordinated efforts to boost safety and security in coordination with the Property Manager.
• Performs monthly wellness check on non-Triple C consumers who are receiving generic supportive services
• Tracks budget of each program site, spending, collaborate with fiscal department to ensure spending is allocated and tracked appropriately.
• Engagement with tenants, residents, and community members to build rapport and promote effective communication strategies
• Collaborates with Resident/Tenant Council organizations (if applicable) to increase community participation and welcome new residents to the campus.
• Enforces and adheres to company policies, rules and regulations, and preserves and respects resident confidentiality.

About Triple C Housing, Inc.

Triple C Housing, Inc. (Triple C) is a 501c3 non-profit community housing development organization (CHDO) focused on expanding affordable housing opportunities complimented by supportive services to individuals, families and veterans impacted by a disability, who are experiencing homelessness or long term hospitalization. Our objectives are to empower individuals and families to improve their quality of life, promote self-sufficiency, and engage in meaningful, gainful relationships, careers, educational advancement opportunities and wellness activities while contributing to their neighborhoods and communities.

Media Contact
Leslie Stivale
President / CEO
Triple C Housing, Inc.
(732) 658-6636 ext. 211
lstivale@triplechousing.org